Question How can I receive information about an adult family member's health care?
Answer Often patients want adult family members, such as spouses and parents, to be involved in their health care. Under HIPAA, family members may be involved with the individual's consent. Patient consent can be either verbal or written. If the patient lacks the capacity to consent, health care providers should act in accordance with the patient's prior expressed wishes. If they are unknown, health care providers should use their professional judgment and act in the best interest of the patient.
With consent, HIPAA allows the following:
- Family members being present during each other's doctors appointment
- Discussing care over the telephone with the healthcare provider
- Discussing billing information
This information applies to other individuals the patient would like to be involved in their care as well.
If you're a manager, please ensure all of your employees are informed of the contents of these messages and how it applies to your work area. Some ways of sharing the information include discussions during staff meetings, printing and posting this message or asking your employees if they have any further questions.